Reference

Terms & Conditions for Your dl25 Account

Our Terms & Conditions explain how your account, wallet, Speed Baccarat tables, Candy Burst slots and Football Strike markets are handled before you join.

Account rulesWallet termsUPI contextLocal law check
dl25 Terms & Conditions for Your dl25 Account
HELP ROUTES

Help With Terms Questions

If a clause is unclear, ask us before you keep using the account. We can explain how the Terms & Conditions apply to login access, wallet checks, game settlement, withdrawal checks or…

Account help Use account support when you need clarity on eligibility, login access, password changes or profile details under the Terms & Conditions. We may ask for account identifiers so we can match the request to you.
Wallet queries Raise a wallet query if a UPI, Paytm, PhonePe or Google Pay entry needs checking against the Terms & Conditions. Include the transaction time, payment name and amount shown in your wallet record.
Dispute channel Use the dispute route for settlement questions on Speed Baccarat, Candy Burst, Kabaddi Crash or sportsbook markets. We compare account logs, game records and wallet entries before we reply with the clause applied.
ACCOUNT CARE

How Terms Protect Your Account

The Terms & Conditions are written to make account handling clear before you join and while you use the lobby.

Data use

We collect account details needed to apply the Terms & Conditions, verify access and maintain wallet records. We use that data for account operation, security checks, dispute handling and messages related to your account.

Cookie choices

Cookies help us keep sessions active, remember device signals and protect the account from unusual login attempts. The Terms & Conditions link cookie use to account safety, page function and fraud checks.

Login security

Your login details must stay private under the Terms & Conditions. If you think another person has access, contact us quickly so we can review sessions, wallet movement and recent account changes.

Record retention

We keep account, payment and game records for periods needed to meet legal duties, settle disputes and apply the Terms & Conditions. After that, records may be deleted, anonymised or kept only where required.

Change requests

You can ask us to correct account details if they are outdated or typed wrongly. We may need verification before making the change, because the Terms & Conditions require accurate account records.

Closure requests

If you ask to close your account, we apply the Terms & Conditions to settle wallet entries, pending withdrawals and dispute records first. Some data may remain where law or account checks require it.

Terms Questions Before You Join

Read these answers if you want a plain explanation before opening an account. They cover the main points people ask about: eligibility, wallet handling, data, cookies, disputes, changes and account closure. If your situation is not covered here, contact us and we will point you to the relevant clause.

They apply when you create an account, log in, use the wallet, enter games or contact support about account activity. If you do not agree with them, you should not continue using the account.

Yes. Access and eligibility depend on local law and are available where local law permits. The Terms & Conditions allow us to refuse or limit access if your location or account details do not meet the rules.

Wallet clauses explain how UPI, Paytm, PhonePe and Google Pay entries are recorded, checked and matched to your account. If a transaction is delayed, we use payment records and wallet logs to assess it.

For Speed Baccarat, Fishing God, Bingo or sportsbook markets, the Terms & Conditions let us check game logs, provider records and wallet movement. We then reply with the settlement basis and clause used.

Yes, you can request a correction if account details are wrong or outdated. We may ask for verification first, because accurate records are needed for eligibility checks, withdrawals, disputes and account security.

Cookie clauses explain how session tools, device signals and security checks support your account. They help keep login sessions working, reduce unauthorised access and connect account activity with the correct device.

Send your query through account support and include your account ID, the clause you are asking about and any wallet or game reference. We will review the request and reply with the relevant rule.