Reference

How We Protect Your Data and Privacy at dl25

This page explains how dl25 collects, uses, and safeguards your personal information when you open an account or explore our lobby.

UPI paymentsPaytm transactionsPhonePe deposits
dl25 How We Protect Your Data and Privacy at dl25
HELP & CONTACT

Contact dl25 Privacy Support Directly

If you have questions or concerns about how your data is managed or wish to exercise any privacy rights, our support team is available.

Email Support Send privacy inquiries to [email protected] for detailed assistance on your personal information and data updates.
Live Chat Connect via live chat on dl25 between 10am and 8pm IST to get quick help about your privacy controls or data concerns.
Help Center Browse our privacy FAQs and tips on the help center at dl25.org/privacy for common questions and steps around your data.
DATA HANDLING

How dl25 Manages Privacy and Protects Your Account

We follow strict protocols to protect your personal data, including encryption during transmission and secure storage on Indian-compliant servers. Cookies are used lightly to maintain your login sessions and preferences only.

Data Encryption

All information traveling between your device and dl25 is encrypted using TLS protocols to prevent unauthorized access.

Cookie Usage

Cookies store session identifiers and user preferences to keep your experience smooth but don't track outside our platform.

Account Security

Enable two-step verification for extra protection over your login process and safeguard your personal details.

Data Retention

We retain data linked to your transactions via UPI, Paytm, and PhonePe only as long as necessary for service and compliance.

Edit or Remove Data

Contact [email protected] with your account info to request updates or deletion of your personal data where local law permits.

Privacy Officer Contact

Our privacy officer handles complaints and questions on data use and policy compliance in accordance with regional regulations.

Common Questions About dl25 Privacy Policies

We’ve gathered some frequent inquiries about how dl25 manages your personal data and privacy protections. These answers focus specifically on the collection, use, and security of your information while you explore our lobby and use local payment providers.

dl25 collects information you provide during registration, including your name, contact details, and payment information for UPI, Paytm, and PhonePe to process deposits and withdrawals.

Yes, you may contact [email protected] to request access to your personal data retained in our systems as per applicable Indian data protection laws.

Payment data submitted via UPI, Paytm, or PhonePe is encrypted and processed through secure channels. We never share your payment information outside of what is necessary to complete transactions.

We use minimal cookies to maintain your session and preferences. No tracking outside your use of this platform occurs, and cookie data is only stored during active sessions.

We retain your personal data only for as long as necessary to support transactions and legal compliance, typically linked to your account activity and payment history.

Contact our privacy support immediately at [email protected] or via live chat during India business hours so we can investigate and address any security concerns.

You may request deletion where local law permits by contacting us. We will remove your personal details except for any data we are legally required to keep.